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FAQ
Questions answered
FAQ
24 answers across all topics.
We recommend booking at least 2–4 weeks in advance for private events, especially on weekends. Peak seasons (May–August, November–December) book 6–8 weeks out. Weddings are typically booked 3–6 months in advance.
We charge by the head based on tiered rates: $25/pp (25–49 guests), $22/pp (50–99), $20/pp (100–149), $18/pp (150+). This covers the food, staff, setup, and cleanup. Entertainment add-ons and gourmet services are priced separately.
We serve Port Saint Lucie (home base), Stuart, Fort Pierce, Palm City, Jensen Beach, Hobe Sound, Tradition, and Vero Beach as regular service areas. We travel up to 80 miles for bookings. Check our Locations page or call for other cities.
Absolutely. Every package is fully customizable. Want DJ + balloon art but skip the face painting? No problem — just tell us when you request your quote and we'll build a custom package.
Every event's different. Reach out — 24 hour reply.
Start a Booking24 answers across booking, pricing, menu, logistics, and entertainment. Don't see your question? We're one phone call away.
Section 01
We recommend booking at least 2–4 weeks in advance for private events, especially on weekends. Peak seasons (May–August, November–December) book 6–8 weeks out. Weddings are typically booked 3–6 months in advance.
Submit a booking form or call us. Within 24 hours we'll send a custom quote with your per-person rate based on committed headcount. Once you sign and pay the advance, your date is locked in — we don't double-book.
For food truck catering, we require the full payment in advance to lock in your rate and headcount. This reflects our per-person model: the price depends entirely on how many guests you commit to. For gourmet catering, a 50% deposit secures the booking with the balance due 7 days before the event.
Your headcount is locked when you pay the advance, so the booking price doesn't change. If more guests show up, we can usually accommodate (subject to food availability). If fewer guests attend, the commitment remains — this is how we hold your date and plan staffing.
Rescheduling is free up to 14 days before your event (subject to availability on your new date). Cancellations made more than 30 days out receive a 75% refund; 14–30 days out receive 50%; under 14 days is non-refundable. Weather-related reschedules are always free.
Our food truck minimum is 25 guests. Gourmet drop-off starts at 15 guests. Private events typically have a 2-hour minimum service window.
Section 02
We charge by the head based on tiered rates: $25/pp (25–49 guests), $22/pp (50–99), $20/pp (100–149), $18/pp (150+). This covers the food, staff, setup, and cleanup. Entertainment add-ons and gourmet services are priced separately.
No. Our quote is a line-item breakdown — you see exactly what you're paying for. Standard delivery within 40 miles of PSL is free. Travel fees apply for venues further than 40 miles. Sales tax is itemized separately where applicable.
Weekend pricing is standard. Major holidays (Thanksgiving, Christmas Eve/Day, New Year's Eve) carry a 15% premium due to staff availability. All holiday pricing is disclosed upfront in your quote.
Food truck on-site for the service window specified in your tier (2–6 hours depending on package), full staff, setup and breakdown, serving supplies, and menu items. Entertainment, custom menu items, and extended service hours are quoted separately.
For corporate bookings over $3,000, we offer 50% deposit + 50% due 14 days before the event. For individual private events, full advance payment is standard but we accept split payments on request.
Section 04
We serve Port Saint Lucie (home base), Stuart, Fort Pierce, Palm City, Jensen Beach, Hobe Sound, Tradition, and Vero Beach as regular service areas. We travel up to 80 miles for bookings. Check our Locations page or call for other cities.
A flat, level area 25' × 12' minimum. Access to a 30-amp electrical hookup is preferred but we have our own generator. Water access is helpful but not required. We bring everything else — tables, serving setup, trash receptacles.
We arrive 60–90 minutes before your service start time to set up. Breakdown takes 30–45 minutes. Setup time is not counted against your service window — you're paying for guests being served, not for us working.
We operate in light-to-moderate rain (our truck has covered service). For severe weather or if your event is canceled due to weather, we'll reschedule at no charge to a mutually available date. Event safety is always the priority.
For most private events on private property, no permit is needed. Public events, parks, or HOA-managed communities may require a vendor permit — we handle that process for you if your booking requires it.
Section 05
Absolutely. Every package is fully customizable. Want DJ + balloon art but skip the face painting? No problem — just tell us when you request your quote and we'll build a custom package.
All of them. Our DJ works from a custom playlist you submit in advance and also reads the room in real time. Pop, hip-hop, R&B, Latin, EDM, country, oldies — whatever keeps your guests moving.
Yes — reach out and we'll send private videos from past events. Due to guest privacy, these aren't posted publicly, but we share them with serious inquiries upon request.
All face paints are FDA-approved, hypoallergenic, and professional-grade. Our artists are certified and experienced working with children of all ages, including toddlers.
Every event is different. If we didn't cover your specific situation above, reach out — we'll answer in 24 hours or less.
Tell us about your event and we'll respond within 24 hours with a custom quote. No pressure. No hidden fees.
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